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Receiving and Mail Services

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How do I return goods?

If there are problems with any delivery, such as:
  • Damaged goods
  • Shortages/overages
  • Incorrect materials
All problems should be reported immediately and scheduled for return by completing the Stores Returns Form by clicking here.
Shipping and Receiving Dock

Receiving and Mail Truck outside the Stores and Receiving Building at 2650 Kenny Road

Welcome to Receiving and Mail Services

The Receiving and Mail Services Department administers receipt, delivery and mail functions on behalf of the University Community. We provide timely and accurate handling, distribution and processing of all incoming and outgoing shipments and mail. Our facility is located away from the main campus area, which allows us to combine shipments from multiple trucks and reduce the number of vehicles on campus. With experienced staff and specialized equipment, we are able to receive, document and deliver almost any item to the University Community.

Benefits

  • Lower Freight Costs
    It's our job to receive, document and deliver your shipment, thus eliminating extra expenses associated with an outside freight carrier.
  • Improved Inspections
    We make it our duty to carefully inspect the packaging and document the external condition of all incoming shipments; handle freight claim reports on damaged or shorted shipments as noted on the packing slip; and provide fast turn-around of items for delivery.
  • Quicker Deliveries
    Our policy is to deliver shipments within 24 hours from time of receipt.
  • Reduced Campus Traffic
    Using Receiving and Shipping minimizes congestion and the number of outside freight vehicles traveling throughout campus.
  • Short-term Storage
    Our facility is capable of holding shipments on a temporary basis while departments make arrangements for receipt of shipment (a minimum fee may be accessed).

Fun Facts About Receiving

Did you know...

How can Receiving help you? Call 292-6967